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Terms & Conditions

Please read these terms carefully before using our fragrance store services

Last updated: January 2024

1. Acceptance of Terms

By accessing and using this fragrance e-commerce website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms and Conditions govern your use of our website and the purchase of products from our fragrance store. By placing an order, you confirm that you are legally capable of entering into binding contracts.

2. Product Information & Availability

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

  • All fragrances are authentic and sourced from authorized distributors
  • Product availability is subject to change without notice
  • We reserve the right to limit quantities purchased per customer
  • Fragrance notes and descriptions are provided for reference only

Due to individual skin chemistry, fragrances may smell different on each person. We recommend testing samples when available before purchasing full-size products.

3. Ordering & Payment

When you place an order, you are making an offer to purchase products subject to these Terms and Conditions. All orders are subject to acceptance and product availability.

Payment Terms:

  • Payment is required at the time of order placement
  • We accept major credit cards, PayPal, and other secure payment methods
  • All prices are listed in USD and include applicable taxes
  • We reserve the right to refuse or cancel orders at our discretion

4. Shipping & Delivery

We ship to addresses within the United States and select international locations. Shipping costs and delivery times vary based on destination and shipping method selected.

Domestic Shipping

Standard delivery: 3-7 business days
Express delivery: 1-3 business days

International Shipping

Standard delivery: 7-21 business days
Subject to customs regulations

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs authorities.

5. Returns & Exchanges

Due to the personal nature of fragrances and health regulations, we have specific return and exchange policies:

Return Policy:

  • Unopened items may be returned within 30 days of delivery
  • Items must be in original packaging with all seals intact
  • Opened or used fragrances cannot be returned for hygiene reasons
  • Customer is responsible for return shipping costs unless item is defective

Refunds will be processed to the original payment method within 5-10 business days after we receive the returned item.

6. Privacy & Data Protection

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy. We implement appropriate security measures to protect your personal data.

7. Limitation of Liability

In no event shall our company be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from your use of our website or products.

Important Notice:

Some individuals may be sensitive or allergic to certain fragrance ingredients. Please review ingredient lists carefully and discontinue use if you experience any adverse reactions.

8. Governing Law & Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of the State in which our company is incorporated, without regard to conflict of law principles.

Any disputes arising from these terms or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Questions About These Terms?

If you have any questions about these Terms and Conditions, please contact us:

Email: legal@fragrancestore.com

Phone: 1-800-FRAGRANCE

Address: 123 Perfume Lane, Scent City, SC 12345